Privacy Policy

Privacy Policy – Nuro

At Nuro, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or engage with our customer service. The types of information we collect include:

  • Personal Identification Information: Name, email address, mailing address, phone number, and payment information (such as credit card details).

  • Order Information: Products purchased, billing information, and shipping details.

  • Website Usage Information: Browsing history, IP address, device type, and pages visited on our website.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience, personalize content, and analyze website traffic. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including managing payments, shipping, and delivery.

  • Customer Support: To respond to inquiries, resolve issues, and provide you with support related to your orders or account.

  • Marketing: To send you promotional offers, product updates, and other marketing communications (if you have opted in to receive them).

  • Improving Our Services: To analyze website usage, improve user experience, and enhance the quality of our products and services.

  • Legal Compliance: To comply with legal requirements and resolve disputes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal details. These include:

  • Encryption: Your personal data is transmitted via secure (SSL) connections.

  • Access Controls: Only authorized employees and partners have access to your personal information.

  • Regular Security Audits: We conduct regular security checks to ensure your data remains secure.

Despite these efforts, please note that no data transmission over the internet or data storage system can be guaranteed 100% secure. We take reasonable measures to protect your information, but we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following reasons:

  • Service Providers: We may share your information with third-party vendors and service providers, such as payment processors, shipping partners, and email marketing platforms, to help facilitate your orders and deliver services on our behalf.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request to correct any inaccurate or incomplete personal data.

  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.

  • Opt-Out of Marketing: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any of our emails or by contacting us directly.

  • Cookies: You can manage cookie preferences through your browser settings or by using our cookie management tools.

To exercise any of these rights, please contact us at lussgroupco@gmail.com.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to remove that information from our systems.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised at the bottom of this page. We encourage you to periodically review this page to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this privacy policy or our practices, please feel free to contact us.